Four Pillars Hotels Best Rate Guarantee

Book direct, we won't be beaten on price!

Whenever you make a room reservation through our website or direct with our hotels, we guarantee that you will receive the best available rate in the market.

If you find a lower rate on another website, then not only will we will match the rate, but we will discount it by a further 5%*.

*Subject to terms and conditions

Terms and Conditions

The room must be booked direct on the Four Pillars Hotels website on the lowest rate that was available at the time of booking in order for the guarantee to apply. 

If a lower rate is found on another website within 2 hours of booking, a claim must be submitted to Four Pillars Hotels at marketing@four-pillars.co.uk together with a screen-shot showing the booking details and the lower quoted rate. 

Any lower rate must be for the same hotel, room type, dates and have the same restrictions and rules as the rate booked with Four Pillars Hotels. 

The guarantee does not apply to any non-public rates, for example negotiated corporate rates, group rates or rates linked to another promotion. 

On multiple night bookings, each night will be checked on an individual basis for rate comparison. 

No claims can be submitted based on fluctuations or disparity in currency exchange rates. 

Should the claim be approved, the lower rate will be applied together for the relevant nights with a further 5% discount 

Four Pillars Hotels reserve the right to modify or withdraw the guarantee at any time without prior notice.

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Should your booking include children please call 0800 374 692

Best Rate Guaranteed